Terms and Conditions of 10br – Clear Rules So You Can Bet with Confidence

To create an account at 10br, you must:

• Be at least 18 years of age;
• Be a resident of Brazil;
• Hold a valid CPF in good standing with the Receita Federal;
• Provide accurate, complete, and up-to-date information during registration;
• Not appearing on any betting prohibition list;
• Must not be an employee, service provider, or immediate family member of a 10br employee.

Each individual may hold only one active account on 10br. Duplicate accounts are automatically detected by the platform's verification systems. Detection of a duplicate account will result in the immediate blocking of both accounts, cancellation of all bonuses, and — where winnings were obtained through duplicate accounts — withholding of funds pending the conclusion of an investigation.

If you realize you accidentally created a duplicate account — for example, you forgot your password and signed up again instead of recovering access — contact support immediately at contato@10br.net for regularization.

A 10br is required by law to verify users' identities before processing withdrawals. The KYC (Know Your Customer) verification process requires submission of:

• Government-issued photo ID (RG, CNH, or passport);
• Selfie holding the document;
• Proof of address dated within the last 90 days (when requested).

The review period is up to 48 business hours. During this time, betting and deposits remain fully available. Only withdrawals are placed on hold until verification is complete.

A 10br accepts the following deposit methods, all in BRL:

• Pix — confirmed in seconds, available 24/7;
• Boleto bancário — confirmation within 1 business day;
• Credit card — Visa, Mastercard, and Elo;
• Debit card — national and international flags;
• PicPay — Brazilian digital wallet;
• Mercado Pago — Brazilian digital wallet;
• TED Bank Transfer — Nubank, Itaú, Bradesco, Banco do Brasil, and all other Brazilian banks.

The minimum deposit is R$ 20.00. No deposit fee is charged by 10br. Any fees charged by the user's financial institution are the user's sole responsibility.

Withdrawals are processed exclusively via Pix, using the Pix key registered and linked to the account holder's CPF. Withdrawals to third-party bank accounts are not permitted. Withdrawals are processed within 10 minutes of the request, including weekends and public holidays.

The minimum withdrawal amount is R$ 20.00. No withdrawal fee is charged by 10br. The first withdrawal requires a completed KYC verification. From the second withdrawal onward, the process is automatic.

The balance of all users of 10br is held in a segregated bank account, separate from the company's operating capital. This ensures your funds are available for withdrawal regardless of any financial or operational circumstances affecting the platform.

The welcome bonus at 10br offers a bonus credit on the first deposit, capped at the maximum amount currently published on the Welcome Bonus. To activate the bonus, the user must make the first qualifying minimum deposit within 7 days of registration.

All bonus balances are subject to a rollover — a multiplier that determines how many times the bonus amount must be wagered before it can be converted into real withdrawable funds. The specific rollover conditions for each promotion are published on that promotion's page.

General rules that apply to all bonuses at 10br:

• Voided, canceled, or drawn bets do not count toward the rollover;
• Bets placed on events with odds below 1.40 do not count toward the Sports Betting bonus rollover;
• Combo (multiple) bets are partially counted based on the odds of each selection;
• The deadline to complete the rollover is 30 calendar days from the bonus activation date;
• Unused or unconverted bonuses within the allotted timeframe are automatically canceled;
• Real-money balance and bonus balance are kept separate in the account dashboard.

• Each user is entitled to each type of bonus once only;
• Bonuses are non-transferable between accounts;
• A 10br reserves the right to cancel bonuses if bonus abuse, duplicate accounts, or bet manipulation is suspected;
• Seasonal promotions (Copa do Brasil, Brasileirão, UFC) have specific terms disclosed individually and take precedence over these general rules in the event of a conflict;
• A 10br may modify, suspend, or end promotions with 48 hours' notice for users who have not yet activated the bonus.

A 10br offers fixed-odds betting on sports including football (Brasileirão Série A, Copa do Brasil, Libertadores, Sul-Americana, national teams), MMA/UFC, basketball (NBB), volleyball (Superliga), e-sports, and more. Odds are set and updated by the 10br based on market analysis and may change up until the event starts or during the event (live betting).

A confirmed bet is final and cannot be reversed, except in cash-out situations as outlined in the live betting product rules. Once a bet is confirmed, the amount is immediately deducted from the available balance.

A 10br reserves the right to cancel bets and refund the staked amount in the following situations:

• Event cancelled, postponed, or not completed within the standard 36-hour window;
• Obvious technical error in published odds (clearly incorrect odds);
• A change in the event's venue that creates a significant advantage or disadvantage for either party;
• Regulatory or judicial order.

In the event of cancellation, the full stake is credited back to the available balance within 24 hours.

The Live Casino games, slots, and crash games available on 10br are provided by certified suppliers and audited by independent bodies. The RTP (Return to Player) for each game is available in that game's information section. Results are generated by a certified RNG (Random Number Generator), ensuring fairness.

A 10br actively monitors suspicious betting patterns. Any indication of match-fixing, collusion between bettors, use of automated systems to exploit odds vulnerabilities (abusive arbitrage), or any other practice that undermines platform integrity will result in immediate account suspension, an investigation, and — if the violation is confirmed — permanent closure with balance forfeiture.

You can request account closure at any time, free of charge, through support at contato@10br.net or directly through the account dashboard. Before closure, any available balance must be withdrawn or it will be transferred to the registered bank account via Pix within 5 business days of the request.

Any unconverted bonus balance will be cancelled upon account closure.

A 10br may close or suspend an account in cases of:

• Violation of any clause of these Terms;
• Providing false information during registration;
• Suspected money laundering or use of the platform for unlawful purposes;
• Duplicate accounts;
• Match fixing or attempted fraud;
• Use of unauthorized automated tools;
• Abusive behavior toward the support team.

In the event of account closure due to a serious violation, the available balance may be withheld during the investigation period, in accordance with regulatory and anti-money laundering obligations.

A 10br works to keep the platform available 24 hours a day, 7 days a week. However, it does not guarantee uninterrupted availability and is not liable for damages arising from:

• Temporary interruptions for scheduled maintenance (with advance notice whenever possible);
• Third-party infrastructure failures (internet providers, banking systems, payment networks);
• Force majeure events (natural disasters, nationwide power outages, etc.);
• Third-party cyberattacks that temporarily affect availability.

A 10br does not interfere with the outcomes of sporting events, casino games, or any other product available on the platform. Results are determined by real-world events (for Sports Betting) or by certified RNG (for slots and casino games). The platform is not responsible for losses resulting from bets placed based on third-party information, external analysis, or predictions.

Under no circumstances shall the total liability of 10br for direct damages arising from use of the platform will not exceed the total amount deposited by the user in the past 12 months. Indirect damages, loss of profits, and pain-and-suffering claims arising solely from betting or gaming losses are not compensable by the platform.

A 10br may update these Terms and Conditions at any time. When changes directly affect users' rights or obligations, the platform will notify active users at least 15 days in advance by email and via a banner on the platform. For minor changes (text corrections, clarifications, or reorganization without content changes), notice will be given through an announcement on the platform with no minimum advance period.

The most recent version of these Terms will always be available at 10br.net/terms-conditions, with the date of the last update shown at the top of the document.

These Terms are governed by the laws of the Federative Republic of Brazil. Any dispute relating to these Terms or the use of the platform 10br shall be subject to the jurisdiction of the Courts of São Paulo (SP), with express waiver of any other, however privileged it may be.

For questions about these Terms, exercising rights under the LGPD, or any other matter related to the use of the platform 10br:

• Email: contato@10br.net
• Live chat: available 24h directly on the platform
• FAQ: Frequently Asked Questions

Average email response time is up to 4 hours on business days and up to 8 hours on weekends. Live chat responses take under 2 minutes during peak hours.