A 10br handles your personal data with the utmost seriousness and in full compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018). This document clearly explains what we collect, how we use it, who we share it with, and what your rights as a data subject are.
Six real commitments that guide how your data is handled on the platform
This Privacy Policy describes how 10br (10br.net) collects, uses, stores, and protects your personal data. By creating an account or using any service on the platform — Sports Betting on the Brasileirão, slots, live casino, poker, crash games, or any other feature — you confirm that you have read and understood this document. If you have any questions, please contact us at contato@10br.net before signing up.
For the purposes of the General Data Protection Law (LGPD — Law No. 13.709/2018), the controller of users' personal data on the platform 10br is the operating company behind the 10br.net platform, headquartered in Brazil.
The controller is responsible for decisions regarding the processing of your personal data: what is collected, for what purpose, how it is stored, and with whom it is shared. All practices described in this Policy reflect the controller's decisions and comply with the LGPD and the regulations of the National Data Protection Authority (ANPD).
A 10br also operates in compliance with Law No. 14.790/2023, which regulated fixed-odds betting in Brazil, and with the supplementary rules issued by the Secretaria de Prêmios e Apostas (SPA) of the Ministério da Fazenda, which impose specific obligations for collecting and verifying user data — including the KYC (Know Your Customer) process required before the first withdrawal.
To contact our Data Protection Officer (DPO), please use the email privacidade@10br.net. See more details in section 10 of this document.
A 10br collects only the data strictly necessary to provide its services. Below are the categories of data collected and when each is gathered:
A 10br does not collect data considered sensitive under the LGPD, such as racial origin, religious belief, political opinion, health data, or sexual orientation, except where expressly required by a specific legal obligation.
A 10br uses your personal data solely for the purposes listed below. No data is used for any purpose other than the one that prompted its collection without prior notice and, where applicable, renewed consent.
Marketing communications: You can unsubscribe from promotional emails and SMS at any time by clicking "unsubscribe" in any communication you receive, or by adjusting your notification preferences in your account dashboard on 10br. Opting out does not affect mandatory transactional communications.
A 10br does not sell or share your personal data with third parties. Data sharing only occurs in the situations listed below, each with a defined legal basis:
We share data with companies engaged to support the operation of the platform, including:
All service providers are engaged under data protection clauses and are prohibited from using the information for their own purposes.
A 10br may share data with Brazilian public authorities — such as the Conselho de Controle de Atividades Financeiras (COAF), Receita Federal, Ministério da Fazenda, or judicial authorities — when legally required to do so, pursuant to a court order or valid administrative request. In such cases, only the minimum data necessary to fulfill the obligation is shared.
When data needs to be processed outside Brazil — for example, by international infrastructure providers — 10br ensures that the destination country provides an adequate level of protection, or that the contractual safeguards required by the LGPD and ANPD regulations have been adopted.
Important: 10br never shares your full data with third-party platforms for advertising purposes. Any retargeting is carried out using anonymized or aggregated data only.
A 10br uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and — with your consent — personalize content and communications.
You can manage your cookie preferences at any time through the preference panel available in the platform footer or through your browser settings. Disabling essential cookies may prevent certain features of the 10br.
On mobile devices (Android and iPhone), browser cookie settings are available in the options of Chrome, Safari, or whichever browser you use. The 10br requires no app installation — everything runs in the browser, and cookie preferences apply to all sessions on the same browser.
The protection of your personal data is a core structural priority at 10br. The security measures in place include:
Security tip: Use a strong, unique password for your account at 10br. Never share your password or verification code. Our team will never ask for your password via email, chat, or phone. If you receive any communication requesting your password, it is a fraud attempt — report it immediately at contato@10br.net.
A 10br retains your personal data for only as long as necessary for each purpose, in compliance with the minimum periods required by law:
You can request the deletion of your personal data at any time by emailing privacidade@10br.net. The 10br will respond to the request within 15 business days. Deletion will be complete for data whose processing is not required by law. For data subject to mandatory retention periods (such as financial records), deletion will occur once that mandatory period has ended.
Closing your account does not result in the immediate deletion of all data — legal retention periods apply regardless of account status.
The General Data Protection Law guarantees you, as a data subject, the following rights regarding the personal data processed by 10br. All rights may be exercised by submitting a request via email to privacidade@10br.net:
Request a copy of all personal data that 10br holds about you, including the purpose of each processing activity and how long it will be retained.
Request the correction of incomplete, incorrect, or outdated data. Basic registration details can also be updated directly in your account dashboard.
Request the deletion of data whose processing is not required by law. Data subject to mandatory legal retention periods will be deleted once those periods expire.
Receive your personal data in a structured, machine-readable format (JSON or CSV) for transfer to another controller, where technically feasible.
Withdraw consent given for consent-based processing — such as marketing communications — at any time, without affecting any processing carried out prior to withdrawal.
Know which public or private entities 10br has shared your data with and under what circumstances, including identification of those entities where legally permitted.
All data subject rights requests are responded to within 15 business days from the date of receipt. In more complex cases, this deadline may be extended by an additional 15 days, with prior notice to the data subject.
If you feel your rights have not been properly addressed by 10br, you may file a complaint with the National Data Protection Authority (ANPD) through the portal gov.br/anpd.
The platform 10br is intended exclusively for individuals aged 18 and over. Use of the platform by minors is expressly prohibited under our Terms and Conditions and by Brazilian gambling legislation (Law No. 14.790/2023).
A 10br does not knowingly collect personal data from individuals under 18. The identity verification (KYC) process includes age confirmation before the first withdrawal. Accounts where we identify — at any point — that the holder is a minor are closed immediately and all collected data is deleted or blocked as circumstances require.
If you believe a minor has created an account on the platform using your data or a third party's data, please contact us immediately at contato@10br.net so that we can take the necessary steps.
Gambling is prohibited for minors: Sports Betting, slots, live casino, crash games, and poker on 10br are exclusively for users aged 18 and over. Parents and guardians must ensure that minors do not have access to the platform.
In accordance with art. 41 of the LGPD, the 10br has appointed a Data Protection Officer (DPO) responsible for:
You can contact the DPO of 10br via the dedicated email address: privacidade@10br.net.
DPO requests are processed within up to 15 business days. For general inquiries by email, responses are provided within up to 4 business hours on business days.
This Policy may be updated periodically to reflect changes in the services of the 10br, in Brazilian data protection law, or in security best practices. When relevant changes affecting your rights occur, you will be notified by email at least 15 days in advance. Minor changes for clarity and organization will be communicated via a notice on the platform.
The most current version of this Policy will always be available at 10br.net/privacy-policy, with the date of the last update indicated at the top of the document.
This Privacy Policy was last updated on January 2026. For any questions about how your personal data is handled on 10br, please contact us at privacidade@10br.net. We take your privacy seriously — not as a formality, but as part of our commitment to everyone who trusts our platform.
Create your account on 10br, deposit via Pix from R$ 20.00 and bet on Brasileirão, UFC, slots, and much more — with full security and in compliance with the LGPD.
This Privacy Policy is part of a set of documents governing the use of the platform