Real Commitment

Responsible Gambling at 10br – Bet with Awareness and Control

At 10br, Sports Betting, slots, and Live Casino are entertainment — not a financial solution. That's why we provide real self-control tools, clear information about risks, and support for anyone who needs it. Responsible gambling here isn't a marketing line: it's built into the product.

18+ only Self-control tools CVV 188 available 24h
Available Tools
💰
Deposit Limit
Daily, weekly, or monthly
⏸️
Temporary Pause
24h, 7 days or 30 days
🛑
Self-Exclusion
Permanent closure
🎯
Betting Limit
Per bet or per period
📊
Activity History
Deposits, withdrawals, and bets

⚠️
If you or someone close to you needs help with problem gambling

Get in touch with CVV — Centro de Valorização da Vida at the number 188, available 24 hours a day, 7 days a week, free of charge throughout Brazil. Self-excluding your account at 10br is available with one click from the account dashboard — no need to contact support.


Our Position

What responsible gambling means at 10br

This isn't footer text — it's a policy that drives real decisions within the platform

Sports Betting on the Brasileirão, a slots session, a round of poker, or a crash game are all legitimate forms of entertainment. The 10br was built to deliver that experience at a high standard — competitive odds, certified games, fast Pix, Portuguese-language support. But the platform was also built around a clear conviction: entertainment that harms a user's financial or emotional well-being stops being entertainment.

That's why the responsible gambling at 10br is not a discreet footer link checking a regulatory box. It is a policy that translates into concrete decisions: self-control tools placed prominently in the account dashboard, a support team trained to identify and address signs of problematic use, refusal of deposits that exceed limits set by the user, and permanent blocking for anyone who requests self-exclusion.

The 10br operates in compliance with Law No. 14.790/2023, which regulated fixed-odds betting in Brazil, and with the rules of the Secretaria de Prêmios e Apostas (SPA) of the Ministry of Finance, which impose specific responsible gambling obligations on all licensed platforms. But we meet these obligations because we believe in them — not just because we're required to.

This page gives you a straightforward overview of what is available to you at 10br: the self-control tools, how to access them, the warning signs worth paying attention to, and where to get help if you need it. Read carefully — especially if you're just starting to bet or if you notice changes in your behavior around gambling.

Betting should never put money at risk that's meant for rent, bills, food, or any basic necessity. Never bet to try to recover previous losses — that pattern is a clear sign of a problem. The 10br provides tools to help you stay in control, but the first step is always the user's own awareness of their limits.


Principles

The pillars of responsible gambling at 10br

Six commitments that guide how the platform approaches this issue in practice

18+ only
The 10br is prohibited for minors. Date of birth is verified during registration and the KYC process confirms legal age before the first withdrawal. Accounts identified as belonging to minors are closed immediately.
Real self-control tools
Deposit limit, bet limit, temporary break, and self-exclusion are all available in your account dashboard — in a visible location, no need to contact support to activate them. You set your own limits.
Transparency about risks
The 10br does not hide the fact that betting carries a risk of loss. Bonus terms are clear, slots RTP is shown for every game, and no platform communication ever promises guaranteed winnings.
Support team trained on the topic
The support team at 10br receives specific training on responsible gambling. Staff are guided to identify concerning usage patterns and provide information about the available self-control tools.
Accessible activity history
You can check your complete history of deposits, withdrawals, and bets placed on the 10br. Having a clear picture of your usage patterns is the first step toward staying in control of what you spend.
Compliance with Brazilian law
The 10br meets all responsible gambling obligations under Law No. 14.790/2023 and the regulations set by SPA/Ministry of Finance, which govern Sports Betting in Brazil and establish minimum player protection requirements.

Tools

How to use 10br's self-control tools

All accessible directly from your account dashboard, no need to contact support

1
Deposit Limit
Set a maximum amount you can deposit at 10br per day, week, or month. Once the limit is reached, no additional deposits are accepted — regardless of the method, whether Pix, credit card, PicPay, or Mercado Pago. The limit takes effect immediately after it's set. Increasing an existing limit requires a 7-day waiting period — but lowering it is instant. This prevents impulsive decisions made on tilt.
Immediate activation
2
Betting Limit
Beyond the deposit limit, you can set a maximum amount per individual bet or a total betting cap for a given period. This is especially useful during high-stimulus events — such as the final rounds of the Brasileirão, Copa do Brasil matches, or a major UFC card — when the tendency to bet beyond your plan tends to be stronger.
Immediate activation
3
Temporary Pause
If you feel you need a break from the platform for a set period, the temporary pause locks your account for 24 hours, 7 days, or 30 days — with one click, no explanation needed and no need to contact anyone. During the pause, deposits, bets, and gameplay are all disabled. Your balance remains intact. When the chosen period ends, the account is automatically restored to normal.
Immediate activation
4
Permanent Self-Exclusion
For those who decide to step away from the platform permanently, self-exclusion closes the account for good and registers the CPF to prevent new sign-ups at 10br using the same credentials. Any available balance is returned via Pix before the account is closed. Self-exclusion is irreversible — there is no automatic return window. If you have reached this point, it is a sign that this is the right decision, and 10br respects and supports that.
Permanent and irreversible
5
Full Activity History
In your account dashboard, the history tab shows all deposits, withdrawals, and bets placed at 10br, with date, amount, and outcome. You can filter by period — week, month, or last 3 months. Seeing the actual volume of money in motion — with total deposits separated from total withdrawals — gives you a concrete perspective that can easily get lost when you're reviewing bets one by one.
Always available
6
How to Access the Tools
All responsible gambling tools at the 10br are accessible from the account dashboard, under the "Responsible Gambling" or "Account Settings". You don't need to contact support to activate any of them — self-control is in your hands. If you have trouble finding them, live chat is available 24h to help.
Mobile and desktop

Step-by-step guide to activating limits on mobile

1
Go to 10br.net in your mobile browser

Open Chrome, Safari, or any browser on your Android or iPhone and go to the platform. No app download required.

2
Log in to your account

Log in with your email and password. If you don't have an account yet, registration is free and takes less than 2 minutes.

3
Open your account dashboard

Tap your profile icon in the top right corner of the screen. Your account dashboard will open with all available options.

4
Select "Responsible Gambling"

The Responsible Gambling section is prominently featured in the dashboard menu — it's not buried in advanced settings. Tap it to see all available tools.

5
Set up what you need

Set deposit limits, activate a temporary pause, or request self-exclusion. All actions require a security confirmation before being applied.


Warning Signs

Signs that gambling may be getting out of control

Recognizing these patterns early is the most important step. Many experienced bettors have been through some of them — the problem isn't spotting them, it's ignoring them.

You are betting money that should go toward rent, utilities, groceries, or other basic needs.
You raise your bet amounts to try to recover what you lost — known as "tilt" or "chasing losses".
You think about betting even away from the platform — during work, at meals, before bed.
You hide from family or friends how much time or money you spend on betting.
You tried to stop or cut back on betting but couldn't, even when you wanted to.
You feel anxious, irritable, or down when you can't bet or when you lose.
You borrowed money to bet or used someone else's money without permission.
Betting has stopped being fun and has become an obligation or a way to escape from problems.

If you identified with two or more of these signs, it is time to use the break or self-exclusion tools at 10br and consider seeking professional support. CVV can be reached by calling 188, 24 hours a day, free of charge.

Healthy Behavior

How to bet in a healthy and mindful way

Betting can be a way to back Flamengo with more excitement, or to follow the UFC at a whole new level of engagement — as long as it stays within a few basic principles.

Set a fixed budget

Before depositing at 10br, decide how much you can afford to lose without affecting your finances. That amount is your entertainment budget — like buying a concert ticket. Once it's gone, that's it for the month.

Limit your session time

Slots and live casino are designed to keep you engaged. Set a maximum session time before you start. A phone alarm works better than willpower when the game is exciting.

Don't chase your losses

This is the most dangerous pattern. If you've gone through your monthly budget, stop. There's no such thing as a "recovery bet" — there's only the potential to lose even more. The 10br keeps a record of your history so you can see these patterns before they take hold.

Be honest with the people close to you

When betting is kept hidden, it's usually a sign that some limit has been crossed. Being transparent with a spouse, partner, or trusted family member is a good gauge of how much control you have over the habit.

Use 10br's free tips

Our team of analysts provides daily tips backed by solid research. Betting with information means betting more consciously — and less on emotional impulse.


Self-Assessment

Responsible gambling self-assessment questionnaire

Check any statements that apply to your behavior over the past 4 weeks. No data is sent — the assessment is for your eyes only.

I bet more money than I had planned on at least one occasion.
I tried to chase my losses by betting more straight away.
I felt worried or irritable when I couldn't access the platform to place a bet.
I used money set aside for bills, groceries, or other essentials to bet.
I hid from someone close to me how much I had bet or lost.
I felt the need to bet larger and larger amounts to get the same thrill.
I thought about betting multiple times throughout the day, even when I wasn't on the platform.
I tried to stop or cut back on betting and couldn't.
Your result
Check the statements above to see your result.
This questionnaire is for informational purposes only and is not a substitute for professional assessment. If you have concerns about your behavior, use the control tools available at 10br or call CVV at 188.

Minor Protection

10br is strictly off-limits for anyone under 18

This isn't just a legal requirement — it's an ethical one. The adolescent brain is still developing and is more vulnerable to forming compulsive habits. Sports Betting, slots, and crash games are adult products that require a fully formed understanding of financial risk.

The 10br applies the following measures to prevent anyone under 18 from accessing the platform:

  • Date of birth is collected during registration and verified automatically — registrations by minors are blocked on the spot;
  • The KYC (identity verification) process confirms age by reviewing a government-issued photo ID before the first withdrawal;
  • Accounts where we identify — at any time — that the holder is a minor are closed immediately, with the balance returned to the verified legal guardian;
  • No marketing communication from 10br is directed at minors;
  • A CPF blocked by self-exclusion cannot be used to create a new account on the platform.
Parents & Guardians

Tips to protect minors at home

If you have children or teenagers at home with access to a phone or computer, a few practical steps can help prevent access to betting platforms.

🔒
Use strong, unique passwords
Never save your account password on the 10br on the shared browser. Use a password only you know and enable two-factor authentication (2FA).
📱
Set up parental controls on your device
Both Android (Google Family Link) and iPhone (Screen Time) offer parental controls that can block access to specific sites on your children's devices.
💬
Talk openly about betting
Teenagers who truly understand the risks of betting — including the possibility of losing every BRL deposited — are better equipped to make informed choices as adults.
📧
Report suspicious access
If you suspect that a minor has created an account on the 10br using your data or someone else's data, contact us immediately at contato@10br.net.

FAQ

Frequently asked questions about Responsible Gambling at 10br

Common questions about the platform's self-control tools and policies

Open your account dashboard at 10br, find the "Responsible Gambling" or "Account Settings" section and select "Deposit Limit". You can set a maximum amount per day, per week, or per month. Once saved, the limit takes effect immediately and any deposit exceeding the configured amount — whether via Pix, credit card, PicPay, or any other method — is automatically declined by the system until the period resets. You can lower the limit at any time with immediate effect. To raise an existing limit, there is a 7-day waiting period to allow time to reflect on the decision.

If you request self-exclusion and have an available balance in your account, that amount will be returned via Pix to the Pix key linked to your CPF before the account is permanently closed. Any unconverted bonus balance is cancelled at the time of self-exclusion — only the real balance is refunded. Processing takes up to 10 minutes after the request is confirmed. Once the account is closed, the CPF is registered as self-excluded in the 10br, preventing new registrations using the same details.

No. Self-exclusion at 10br is permanent and irreversible by design — that's precisely what makes it effective. A tool that can be easily canceled doesn't offer real protection. If you're considering self-exclusion, make sure it's the right decision before you confirm. A temporary break (24h, 7 or 30 days) is the alternative when you want time away but plan to return. If you're unsure which option fits your situation, reach out via live chat before making any decision — our team can walk you through the differences without judgment.

No. During a temporary break, the account is completely locked — deposits, bets, games, and withdrawals are all unavailable. Your balance remains intact and will be fully accessible once the break period ends. This restriction is intentional: partial breaks (which allow withdrawals but not betting) are less effective for those who genuinely need time away from the platform. If you need urgent access to your balance during a break due to a genuine emergency, please contact support at contato@10br.net with your reason — each case is reviewed individually.

Yes. The 10br monitors usage patterns and sends notifications when it detects behavior that may indicate problematic play — such as a sudden spike in betting volume, long uninterrupted sessions, or repeated deposits in a short period. These notifications are informational and don't restrict access on their own — they serve as a prompt to review your limits. If you're receiving them frequently, that's a good sign to pause and take stock of your habits.

The main support channel in Brazil is CVV — Centro de Valorização da Vida, at the number 188, available 24 hours a day, free of charge throughout Brazil. CVV handles general mental health concerns, including gambling addiction. In addition, the CAPS (Centro de Atenção Psicossocial) in your city offers free treatment for behavioral addictions through the SUS. Psychologists specializing in cognitive behavioral therapy (CBT) have a proven track record in treating compulsive gambling-related behaviors. The 10br does not provide clinical support, but our team can point you to available resources via live chat or email.

Betting is entertainment — keep it that way

Create your account at 10br, set your limits before your first deposit and enjoy the Brasileirão, UFC, slots, and much more responsibly. Registration is free and the minimum deposit is R$ 20.00 via Pix.


Related Documents

Other important 10br documents

Responsible gambling is part of a broader commitment to transparency and safety

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